Frequently Asked Questions

When will my order ship?

In most cases, orders are shipped within 1-2 business days of being placed.

 

How long until my order arrives?

We are proud to offer free 1-3 day shipping to all domestic US customers. If you need your order faster, contact us, and we may be able to offer even faster expedited shipping. 

 

Where are you located?

Our primary distribution center in central Kentucky is ideally located to provide rapid shipping to all domestic US locations.

 

What if I want to return my order?

We strive to provide excellent customer service and provide a 100% satisfaction guarantee, or your money back, no questions asked. If you are unsatisfied with your order for any reason, contact us within 30 days of receiving it, and we will provide instructions for returning it. We will issue a full refund to your credit card or other method of payment within 1-2 business days of receiving your returned order.*

*After we issue your refund, it may take up to 7 business days for the refund to be processed and appear in your account.

 

What methods of payment do you accept?

To provide the most convenient experience to our customers, we accept all major credit and debit cards, Paypal, Venmo, Apple Pay, and Google Pay.

 

Do they come with an AirTag?

They do not. AirTags are sold separately by Apple.